POLICIES

BOOKING YOUR TOUR

Click the Reservations Tab and fill out the form or print out the form.  Mail us the applicable deposit. You may also call for early reservations at (712) 276-1564.  On motorcoach tours, final payment notices along with final tour details are sent out 30-45 days prior to departure.  Prices listed on each tour are typically the price per person, double occupancy (two people sharing a room).

 

 

IT'S INCLUDED
  • Meals as noted are included

  • Quality Hotels

  • Professional tour directors

  • Baggage handling in most cases

  • Local step-on guides

  • Tours and shows as noted in itineraries are included.  In some cases optional excursions are also available for purchase.

  • Prices are typically quoted per person and based on double occupancy.

 

BOARDING THE TOUR

Boarding is commonly from designated locations in Sioux Center and Sioux City, Iowa.  In most cases you can also join en route.  On tours with air flight departures we can arrange flights from the airport that is most convenient for you.  There may be a cost variation (less or more).  Airport transfers are included with most tours if you leave with the group.

 

TOUR ESCORTS

Group Managers will accompany you on tour, seeing to details to enhance your experience.

  

GRATUITIES

Extra Touch Tours will advise you on recommended gratuities when not included.  Travel documents often also suggest appropriate gratuity ranges.

 

INTERNATIONAL TRAVEL

Tours including travel outside the United States (including Canada) will require a valid passport. Your passport’s expiration date must be at least eight months after your return from your trip; if it is not, you should renew your passport.  For more information, go to: www.travel.state.gov (Link will open in a new browser window and is not a part of this site).  It is critically important that the names on your registration and air tickets are identical to your passport.  You may be denied boarding or incur additional fees.  You are responsible to have a valid passport, required visa(s), and necessary immunizations.

You are encouraged to check the State Department travel advisories webpage at https://travel.state.gov/content/travel/en/traveladvisories/traveladvisories.html.  You are also encouraged to review the Centers for Disease Control site at https://wwwnc.cdc.gov/travel/destinations/list.

CANCELLATION 

Optional travel protection is available and highly recommended. All cancellations and refund requests must be made in writing to our Sioux City office. Your cancellation date will be the date we receive your notice. No verbal refund requests will be honored.  Deposits are non-refundable.

Traveler substitutions are considered reservation cancellations and are subject to cancellation fees which may also include airline fees. Please note that we do not make any refunds for any unused portion of your trip. If your travel companion cancels and you are unable to secure another traveler, you will be considered a single traveler and subject to the single supplement charge. This may be a covered reason under certain travel protection coverage. Please refer to your specific plan for details.

Cancellation penalties and fees imposed by our suppliers may be additional and, if imposed, will be deducted from the above refunds, if any.  No refunds will be made within 30 days of your departure or after commencement of your tour, whether for early termination, voluntary absence from the tour or for any unused services. Your decision not to travel due to State Department warnings, fear of travel, illness, or any other reason, will be deemed a cancellation. If a flight or other delay for any reason causes you to miss services, no refunds will be given.

Extra Touch Tours is not a licensed professional insurance agency so please review the coverage and terms offered before purchasing travel protection. Travel protection claims are paid at the sole discretion of the travel protection company. Premium refunds or deferels for cancelled trips are subject to their policies.

CLOTHING

We suggest comfortable, casual clothing and comfortable walking shoes. Layered clothing is suggested for various types of weather. Umbrellas and rain gear are encouraged.  We will inform you of any dress up occasions. Many hotels have swimming pools, so you may wish to bring your swimming suit.

DEVOTIONAL

A meditation or Christian devotional is given at the beginning of each day. Optional brief Christian worship times are offered on Sundays while touring if space and itineraries allow. Extra Touch Tours does not discriminate, all are welcome. If modest displays of Christian faith are disturbing to you or make you uncomfortable we wanted you to be aware they will be present.

 

LUGGAGE

You may bring one suitcase and one carry-on.  For your convenience, we suggest traveling light.  Luggage handling of one bag per person is provided for many of our tours.  Most airlines do charge a luggage handling fee payable at the airport and these are not included in the cost of your tour.  Check weight and size limitations with the specific airlines included in your tour.

 

Social Media and Image Usage

Extra Touch Tours uses Social Media on trips such as Twitter, Instagram, and Facebook.  Our travelers generally enjoy sharing their experience with friends and family back home.  If for any reason you prefer we did not include you on posts, please inform us in advance of the trip.  Extra Touch Tours will do the best we can to respect those wishes, but because you will be part of a greater group, you may inadvertently be included.  By traveling with Extra Touch Tours you accept our policy of utilizing social media and hold us harmless from any and all damages.  Travelers agree to allow Extra Touch Tours to use all images for current and future promotion including electronic and print advertising.

 

LIMITS ON EXTRA TOUCH TOURS RESPONSIBILITY

The responsibility of Extra Touch Tours, its affiliated companies, officers/directors, employees, sponsoring organizations, and agents is strictly limited. As a tour operator, Extra Touch Tours organizes, promotes, and sells tour programs consisting of certain travel services, including surface, air, and water transportation, sightseeing excursions, and cruise/hotel accommodations, that Extra Touch Tours purchases or reserves from various suppliers (collectively, “Suppliers”). Extra Touch Tours does not own or operate any of these Suppliers. Your trip will be arranged by Extra Touch Tours acting only as agents for the hotels and other places of accommodation, airlines and air charter companies, vehicle companies, railroads, ship lines, and other vendors and their owners or contractors providing accommodations, transportation or other services included in your trip.

 

The Suppliers providing travel services for Extra Touch Tours’ tour programs are independent contractors and are not agents or employees of Extra Touch Tours. As such, Extra Touch Tours is not responsible for direct, indirect, consequential, or incidental damage, injury, loss, accident, delay, or irregularity of any kind occasioned by reason of any act or omission beyond its control, including, without limitation, any negligent or willful act or failure to act of, or breach of contract by, any Supplier or any other third party. Some tours include visits to shops and merchants. Extra Touch Tours is not responsible for any purchases you make during your trip, whether or not that merchant is part of the scheduled itinerary. By utilizing the travel services of the Suppliers, you agree that you will look only to such Suppliers in respect of any accident, injury, property damage, or personal loss to you or to those traveling with you, and that neither Extra Touch Tours nor any representative of Extra Touch Tours shall be liable.

 

Neither Extra Touch Tours nor any of their affiliates or agents, shall be or become liable or responsible for any loss, injury or damage to person, property or otherwise in connection with any accommodations, transportation, touring, or other services provided resulting directly or indirectly from any acts of God, fire, breakdown in machinery or equipment, acts of government or other authorities, wars whether declared or not, hostilities, acts of nature, animals, criminal acts, acts of terrorism, civil disturbances, strikes, riots, thefts, pilferage, loss or damage to baggage, illness, allergic reactions, disease, epidemics, quarantines, medical or customs regulations, financial defaults of service providers, delays or cancellations of or changes in itinerary or schedules, or from any other causes beyond the control of Extra Touch Tours including, without limitation, any act of negligence or breach of contract by any independent third party who is to or does supply any goods or services for your trip, or for any loss or damage resulting from insufficient or improperly issued passports, visas or other documents, and that neither Extra Touch Tours nor any of their agents shall be or become liable or responsible for any additional expenses or liability sustained or incurred by you as a result of any of the foregoing causes. The services provided by our suppliers are subject to the laws of the place where the services are provided and any conditions imposed by those suppliers. The liability of the suppliers may be limited by their tariffs, conditions of carriage, tickets and vouchers, and international conventions and agreements.

 

Additionally, Extra Touch Tours may, for any reason, without prior notice, cancel a cruise; deviate from the scheduled ports of call, route and timetable; call or omit to call at any port or place or cancel or modify any activity on or off the vessel; comply with all governmental laws and orders given by governmental authorities; render assistance to preserve life and property; or change the date or time of sailing or arrival, change the port of embarkation or disembarkation, shorten the cruise or substitute a vessel or other transportation or lodging. Extra Touch Tours is not responsible for any losses you may incur as a result of such cancellations or deviations. Extra Touch Tours, at its option, may substitute accommodations of an equal or superior class or provide a full refund of the fare actually paid by you for such cruise, or substitute accommodations of a lower class and provide a refund of the difference, if any, between the booked class and the substitute class for such cruise, but Extra Touch Tours shall not incur any other liability for failure to provide the reserved berth. Any partial refunds shall be calculated in accordance with Extra Touch Tours’ typical business practices.

 

Travelers should be aware that US government travel and health advisories may exist, and that the United States may not maintain full diplomatic relations with all countries. In the event of an emergency, US consular services may not be available in all areas.  Extra Touch Tours can accept no responsibility or liability for passenger health or safety. All travelers should be prepared for unexpected changes in the itinerary and should arrive with a flexible attitude toward their visit and with the understanding that it is impossible to control, foresee, or guarantee all aspects of the tour.

 

You agree to present any claims against us within 30 days after the tour ends, and to file any suit within one year of the incident, and you acknowledge that this expressly limits the applicable statute of limitations to one year. Extra Touch Tours’ maximum liability, for any reason whatsoever, will be limited to the amount paid to Extra Touch Tours for its services. All disputes will be governed by Iowa law and subject to the sole jurisdiction of courts located in Sioux City, Iowa. Comprehensive travel protection (including trip delay, trip cancellation, trip interruption, and baggage) and health, accident and medical evacuation insurance are strongly recommended.

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